AQA Business & Communication Systems for GCSE

Summary:
AQA Business and Communication Systems for GCSE is written for the new specification from AQA that will begin teaching in 2009. Written by two experienced authors and examiners, this text ensures that students will study the correct topics to the appropriate level of depth. Written in a lively and accessible manner and packed with images, illustrations and real-life business examples, the book will motivate and prepare students to achieve the best possible results.

Key features of the text include:
Numerous activities and exercises for classroom and homework use
Lots of real-life case studies and examples to motivate and engage students
Suitable for all ability levels
Exam tips and exam-style questions to prepare students for assessment.

The accompanying Dynamic Learning CD-ROM Network Edition provides full interactive classroom support.

• Written by a principal examiner and experienced author
• Includes numerous real-life case studies to illuminate the theory and inspire students
• Highly accessible with a large number of full-colour illustrations
• Packed with exam features and tips, providing excellent preparation for assessment
• Accompanied by a Dynamic Learning Network Edition

Table of Contents:
ICT Systems in Business
Administration
Stakeholders
Aims and objectives of business
Business administration and job roles
Business management and planning
Workplace organisation
The sustainable office
Health and safety
ICT data systems
Security of data
Human resources
Recruiting staff: advertising and internal recruitment
Recruiting staff: selection and appointment
Training
Rewarding staff
Employment rights and responsibilities
Communication
Methods of communication
The internet and e-commerce 1
The internet and e-commerce 2
Using ICT in Business
ICT in Business
Selection of software
Word processing
Spreadsheets
Using spreadsheets to create charts
Creating a database
Interrogating a database
Creating graphics
Using presentation software
Web authoring

About the Author(s):
Carolyn Wort is a chief examiner for a major awarding body and the author of Do Brilliantly at GCSE Business Studies.

Fiona Petrucke is a senior examiner for a major awarding body. She is an experienced author and teacher.

Readership:
GCSE students working towards AQA GCSE Business and Communication Systems