Hodder Education
SchoolsCollegesHigher EducationHealth SciencesSelf Learning
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Teach Yourself Business Japanese
Sarah Carroll

Book & CD Pack
£35.00

ISBN: 9780340929711
ISBN-10: 0340929715
Published: 30/05/2008
Extent: 128 pages
Series: TYBN


 
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Summary:
Business Japanese is a three-hour all-audio straightforward course that will help you to acquire essential up-to-date business language. You can use the course at any time - to dip into in the office or as a refresher before travelling to a meeting. Through realistic conversations and authentic material, the Business Zones will give you all the specialist terms you need for your role or your project. The CDs come with a booklet containing the transcript of the recorded material as well as a glossary listing all the vocabulary from the course. The accompanying culture book will give you tips on etiquette and business culture so you will never be stuck for something to talk about or worry about committing blunders.


  • PRIMARILY ALL AUDIO – three CDs give all the business language the busy person needs to learn quickly and efficiently

  • UP-TO-DATE, RELEVANT, BUSINESS LANGUAGE TAUGHT – no time wasted on unnecessary grammar or vocabulary

  • FOCUS ON BUSINESS ETIQUETTE AND CULTURE – the areas where there is most uncertainty and anxiety

  • SUPPLEMENTARY BOOK AND GLOSSARY – give the detail not possible on the audio and act as a quick reference when travelling or in the office


Table of Contents:
Building relationships
Introductions
Opening & closing a phone call
Opening & closing a meeting
Opening & closing an email
Opening & closing a letter
Accepting an invitation
Giving an invitiation
Declining an invitation
Giving gifts
Discussing family
Discussing work
Discussing friends
Discussing your country
Marketing:
Explaining company profile
Putting out a press release
Translating your company brochure
Designing your company website
Making contact by email
Making contact by telephone
Doing a mail shot
Discussing at an exhibition
Attending a conference
Selling
Responding to an email
Responding to a letter
Responding to an enquiry by telephone
Putting in a proposal
Attending a presentation
Visiting a client
Holding a meeting
Holding negotiations (offers, counter-offers, discounts)
Purchasing & Manufacturing
Making an enquiry
Sourcing materials
Sourcing suppliers
Production
Delivering product/service
Packaging
Shipping a product
Delivering a service
Customer service
Dealing with a complaint
Providing after-sales care
Producing instruction manuals
Providing technical information
Customer’s legal rights
Legal
Negotiating contracts
Legal company structures
Taking legal action
Finance
Settling the finances
Discussion of company performance (sales, profit, annual report … )
Accounting structures
Understanding accounts
Mergers & acquisitions
HR
Sending a CV
Reading a CV
Designing a job description (roles & responsibilities)
Placing a job advert
Conducting a job interview
Recruiting your team
Looking after your team
Training your team
Sharing the company vision
Employment practice & law
Technology
Getting your computer on the internet
Getting your computer onto the network
Designing a website
Translating a website
Selling over the internet (e-commerce)
Mobile technology


About the Author(s):
Sarah Carroll has spent five years as a language consultant, working in the global language and cultural industry serving both individuals and business. A graduate in French and the teaching of European language, Sarah is a keen linguist and is well known in the language world. She is the founder of the highly successful language learning website languageadvantage.com.


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