Maximise your students’ chances of success with our comprehensive range of NVQ resources!
Written to the latest QCF standards, these fantastic resources will help your students complete their NVQ courses and support them in-between your visits.
- Candidates will work more efficiently through the qualifications, by relying on these texts to guide them when assessors are not available
- Reduce the administration burden and decrease completion times as assessors will see candidates make more progress between visits
- Candidates will see the relevance of all content to their work because of ‘real world’ language and examples
Customer Service NVQ Level 2 (QCF)
Sarah Pilbeam & Maureen Everett
9781444157437 |
|
 |
Suitable for Apprenticeships and written to the QCF standards, this new textbook, for all awarding bodies, covers the core and most popular optional units of the Level 2 in Customer Service.
Written by an experienced senior verifier and edited by the Chief Verifier. |
|
 |